![]() There are also volume controls which help you change the sound and mic levels on your headset. It connects to your headsets at one end and to the console using the interface provided. If you are plugging your headset onto some console (Xbox or PlayStation), you might be using what is called a ‘puck’. This might happen whenever you charge the headset. Now unmute the headset and check if the problem is solved. To fix this issue, hold down the mic mute button for 10 seconds and then leave it for a few seconds. This is very common as these headphones are known to malfunction when they are overcharged. There are several cases when because of overcharging, the headphones might be working properly but the mic doesn’t work as expected. Now check if the problem is solved.Īnother thing to see when troubleshooting the mic is to see the charge levels. Once the changes are made, press Apply to save changes and exit.Once in Properties, make sure that the mic levels are set to maximum.Navigate back to the sound settings like we did earlier on, right-click on your device and select Properties.It is possible that the mic levels are set very low which causes the computer to not detect your voice properly and hence cause the illusion of the mic not working. There is a control present in all Windows operating systems from where you can change the level of Mic sound intercepted by the hardware. Now check if you can head the mic properly. If the headphones appear on the window, right-click on them and select Enable.Right-click anywhere on the empty space and make sure that the option Show disabled devices and Show disconnected devices is shown.Navigate to the control panel using the steps mentioned above and select Sound.In many cases, the headphones are disabled and hidden which might be the reason you are not able to locate them. If you don’t have Dell Audio or some other third-party program handling your audio system, you can try checking the sound settings from main sound control and see if the headphone is disabled from there. Once in Dell Audio, click on the settings and select in Advanced and select the option Headset.Once in the control panel, click on View by > Large icons and select Dell Audio (if you have some other program, select that).Press Windows + R, type “ control panel” in the dialogue box and press Enter.You can change some options if you have some other hardware manufacturer. Here in this example, we show how you can change this option for Windows installed on Dell devices. It might be considering your connected device as a device without a mic. The reason why your mic may not be working primarily is because the computer was not able to determine that you plugged in a headset. The problem mostly lies in the software configuration of your computer. The workarounds for this issue are quite simple and don’t require much work. Microphones are essential in the modern gaming setup where communicating with other team members is a must. One common issue which occurs with these headsets is their Mics. They offer wireless modules as well as wired ones and have expanded to several markets in the last decade. Turtle beach headsets are American budget-friendly hearing devices emerging in the gaming world with the capability of connecting to Xbox and PlayStation consoles as well.
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